Business etiquette: Be prepared.
- Introductions
- Small talk
- Networking
- Importance of names
- Meeting etiquette
- Professional presence: dress/grooming
Communication: What’s the right message?
- Body language
- Written and verbal correspondence
- Email etiquette
- Telephone etiquette/protocol
Writing training: Say what you mean…
- Grammar
- Sentence structure
- Effective word use
Social Etiquette: Exceed expectations!
- Dining
- Gift giving and expressing gratitude
- Entertaining
- Golf
Six common sense habits: Effective and guaranteed.
- Call us… we’re not telling!
We can combine components in any configuration that fits your company’s needs.